Overnight, On Our Dime: Cutting Machine Time 88% for a $10M/Month Boeing Supplier

A routine tool order turned into a $21,750 save the moment Lloyd Gage’s engineers asked one more question before shipping anything.

THE REQUEST

An aerospace supplier running roughly $10 million a month with Boeing called Lloyd Gage for a specific tool: a 5/8″ diameter, 7-flute, 2 LOC end mill, to cut an 18″-long, 1½”-deep slot in 718 Inconel on a HAAS — 300 parts on the schedule.

Lloyd Gage’s team didn’t just fill the order. Before anything shipped, they asked what the cut actually looked like: material, depth, part count, machine.

WHAT THE ORIGINAL ORDER WAS COSTING THEM

718 Inconel is brutal on standard end mills. Run as specified, the job penciled out expensive — before a single part was cut.

 

BEFORE — AS ORDERED

Cycle time:  33 min/part

300-part run:  165 hours

Shop cost @ $150/hr:  $24,750

   AFTER — GORILLA MILL

   Cycle time:  4 min/part

   300-part run:  20 hours

   Shop cost @ $150/hr:  $3,000

NEXT-DAY, NO EXCUSES

Once Lloyd Gage’s engineers identified the right tool for the cut, they didn’t let a standard lead time sit between the customer and the fix. The correct Gorilla Mill end mill was flown in overnight, at Lloyd Gage’s own cost, so the job stayed on schedule.

“We had an aerospace customer doing $10 million a month with Boeing call in for a specific end mill. We didn’t just ship it — we asked what they were actually cutting.”

 

88%

FASTER CYCLE TIME

MACHINE TIME FREED

MACHINE TIME FREED

$21,750

SAVED ON THIS RUN

The result

Once Lloyd Gage’s engineers identified the right tool for the cut, they didn’t let a standard lead time sit between the customer and the fix. The correct Gorilla Mill end mill was flown in overnight, at Lloyd Gage’s own cost, so the job stayed on schedule.

“We had an aerospace customer doing $10 million a month with Boeing call in for a specific end mill. We didn’t just ship it — we asked what they were actually cutting.”

 

“We called for a tool. We got an engineering review, an overnight delivery, and $21,000 back in our budget. That’s not a vendor you shop around on.”

— Manufacturing Engineer, Aerospace Supplier
DRAFT QUOTE — PENDING CUSTOMER APPROVAL
Ordering by part number alone? Get a second look before you cut.