Connect with a Tooling Specialist Today | Call (800) 486-4243
Connect with a Tooling Specialist Today | Call (800) 486-4243
One of the largest automotive manufacturers in Lloyd Gage’s territory was running 1,500 inserts a month through a Walter body-and-insert program — and living with recurring stocking disruptions to keep up with it. Every disruption meant expediting, downtime risk, and a production schedule at the mercy of insert supply.
Lloyd Gage is the largest Walter dealer in Ohio. Staying the course would have been the easiest recommendation to make — and the most profitable one.
Instead, Lloyd Gage’s engineers ran a side-by-side trial: Dijet’s 6-edge HFM insert against the customer’s existing 4-edge Walter insert, on the same machine, running the same operation.
| BEFORE — WALTER
Insert geometry: 4-edge Tool life: 30 parts/edge Supply: Stocking disruptions |
AFTER — DIJET HFM
Insert geometry: 6-edge Tool life: 45 parts/edge Supply: Stable, disruption-free |
“We’re the largest Walter dealer in Ohio. When we tell a customer Walter isn’t the right tool for their application, that means something.”
Moving the customer off Walter and onto Dijet cost Lloyd Gage roughly $6,000 a month — about $72,000 a year — in margin the Walter relationship would have carried. The team made the recommendation anyway, because 45 parts per edge and a stable supply chain were worth more to the customer’s production floor than any rebate was worth to Lloyd Gage.
TOOL LIFE PER EDGE
MARGIN GIVEN UP / YEAR
STOCKING DISRUPTIONS SINCE
Moving the customer off Walter and onto Dijet cost Lloyd Gage roughly $6,000 a month — about $72,000 a year — in margin the Walter relationship would have carried. The team made the recommendation anyway, because 45 parts per edge and a stable supply chain were worth more to the customer’s production floor than any rebate was worth to Lloyd Gage.
“Lloyd Gage told us the truth even when it cost them the sale. That’s not something you get from a distributor — that’s something you get from a partner.”
